Duration
2020
My Role
Product • UI/UX
Payments and customer relationship management platforms for state water boards.
Overview
USAID is an independent agency of the US federal government that is primarily responsible for administering civilian foreign aid and development assistance. Ventures Platform (VP) is an African early stage investment fund that supports startup companies in Africa.
Industry
SaaS
Problem Statement
VP Foundation in collaboration with the USAID Effective Water Sanitation and Hygiene Services (E-WASH) program were looking for solutions to make clean water accessible to citizens in a few states within Nigeria and to ensure that the State Water Boards operated effectively and became commercially viable.
Key points
- The authorities managing water weren’t sufficiently engaging with their customers.
- The water infrastructure in communities tends to collapse because customers weren’t invested in tracking and reporting breakage.
- Water sources get polluted and contaminated with no real time devices to analyze and report in real time.
- Customers were unable to report visible or suspected situations of infrastructure vandalism.
- The target audience was at least six thousand households.
